Customize what counts as good, fair, or poor network health for your organization
AstraNetmon scores each agent's health on a scale from 0 to 100 based on its latency, jitter, and packet loss. By default these thresholds are set to sensible values, but every network is different — Health Thresholds let you tune what counts as "excellent", "good", "fair", or "poor" for your specific environment.
Health Thresholds require the Professional or Enterprise plan.
Go to Dashboard → Settings → Health to adjust the threshold bands for:
Set the ms values where health transitions from excellent → good → fair → poor. A site with a fiber connection might tolerate 5ms before "good" degrades to "fair", while a remote satellite site might set that at 150ms.
Jitter affects real-time applications like VoIP and video conferencing. Lower thresholds make sense if your team relies heavily on these tools.
Even 1–2% packet loss noticeably degrades application performance. Most environments should keep the "poor" threshold at 2–5%.